You’re not the only one out there who hates conflict. From the corporate bully to the passive-aggressive employee to the demanding spouse, there are people in our lives who cause us frustration and anger every day. If you’re like the rest of us, you’ll avoid them at all costs.

Success coach Dr. Tim Ursiny shows us that, yes, conflict can be a good thing, and facing up to it can lead to fantastic results! The Coward’s Guide to Conflict gives strength, techniques, motivations and challenges to the people who need it most. With an open, step-by-step approach, it shows you how to prepare, maintain your integrity and work toward resolution.

Interactive exercises and examples from both the workplace and home will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work!

--Make conflict less frightening...quickly!
--Avoid the top 10 mistakes made when dealing with upset people
--Build your knowledge, skills and confidence
--Discover the 5 communication styles we all use to face conflict

I highly recommend this book. It is extremely practical, it gives excellent real life examples and provides a great set of tools to work though conflict. It is well written and easy to read in bite size portions.

Don't be distracted by the cheesy cover. If more poeple on the planet read this book (or others like "The Anger Trap") the world would be a better place. If you are reading this then the thought of conflict or fear has crossed your mind so you should buy this book.

If you are of the mindset "perhaps I don't really need this, I don't really have a problem" then you should read it anyway as it's not just a book for people with chronic problems from their childhood.

You can learn a lot about others too reading this book, perhaps you are dealing a lot with others who have conflict issues (over aggressives in the work place perhaps) then this will be helpful too you.

Feel free to skip to the chapters that interest you most but I think that after a reading a few you will realise that you want to read the whole thing. It's entertaining and relaxing to read at the same time as being informative

I did not care for this book. I was hoping for substantive concepts based on research and facts. It has too much fluff and ideas that work only when the sun is shining. Survivor Personality has more useful concepts than this book.

This book has changed the way I deal with conflict. It has helped me to improve my relationships and management skills by expressing what I want clearly and resolve issues quickly and effectively.

I would suggest this book to you if you feel that others are taking advantage of you being too soft or passive.

Everyone, especially those in management, should read this book. We all deal with conflict and learning these few simple "no-brainer" tips will make it less stressful. It's not enough to know what you are talking about...you need to know who you are talking to.