Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

This book was part of my graduate course on Managing Diversity & Conflict. I will not be selling this book as it is a keeper and well worth the read.

This book was for a class, but I recommend it for anyone who is having difficulty communicating with someone in their life.

As a mediator, I enjoyed reading the application of the 8 steps as they apply to many types of relationships. I especially appreciated the Appendix "Frequent Problem Areas" addressing the "yes, but what if this happens", e.g., anger, stubborness on one side, resistance, etc. This book is for the more evolved who are open to peacemaking and ready to move beyond impasse in their conflicts.

This book teaches the reader a process towards better conflict management. It is not a hard process to learn; its not an easy process to use all the time, though. That being said, I recommend this book HIGHLY, especially to anyone who is looking for ways to make their home life, work life, or community life more enriching.

Dudley was a professor of mine in undergraduate. He's a great man, and this is a *great* book.

When you're waaay past "Looking out for #1" or "Winning Through Intimidation," when you're more than a few miles down the road from "Getting to Yes," when strengthening and developing all of your relationships has become far more important to you than "winning" or getting your way or creatively persuading the other person to do your bidding....then perhaps you're ready for this book. That's right, when you're ready for peace, even if you're the one who'se going to have to change, here's a framework, a process. But not until you're ready.